Shephard Akay Optometrists
Opticians Ophthalmic in Hitchin
5-7 Churchyard
Hitchin
Hitchin
Hertfordshire
SG5 1HR
Contact Numbers
Social
Opening hours
Monday to Friday: 9am - 5:30pm
Saturday: 9am - 2pm
Sunday: Closed
Key Services
About
Enter a brief description of your business
We are optometrists, we carry out eye tests, supply and fit spectacles and contact lenses. We offer NHS sight test to those eligible, and also private eye examinations, and dry eye clinics.
We use state of the art instrumentation including hospital standard Humphrey Field Analyser, corneal topographer, and OCT scanner.
We are contact lens specialists and fit all types of contact lenses including toric and multifocal lenses. We run specialist contact lens clinics at 3 different NHS hospitals and have vast experience in fitting complex contact lenses for keratoconus, post-graft, and other complex conditions. We also fit EyeDream orth-K lenses, and myopia control lenses.
We stock a large selection of frames from budget to designer, including Ray-Ban, Bvlgari, Tiffany & Co, Mulberry, Prada, Marc Jacobs, Kate Spade, Carolina Herrera, Oakley, Silhouette.
Trading Since
1975
Reviews
very friendly
Was a very good visit very friendly znd polite staff
Mark Dearman - 31/03/2021 | report this review
extremely helpful
Great, friendly, professional and extremely helpful. Will never change!
Chemene Game - 31/03/2021 | report this review
Great service
Great service and optometrist was very thorough and in depth
Kieran Kawa - 24/02/2021 | report this review
Really helpful staff
Really helpful staff who took time to help pick new glasses and gave some great advice.
Bernard Mcveigh - 24/02/2021 | report this review
Much appreciated
Much appreciated the exhaustive eye test.
Paul Gillions - 24/02/2021 | report this review
Caring and professional
Caring and professional service as always
Janet Pain - 24/02/2021 | report this review
excellent service
I have been receiving an excellent service for thirty years.
Neil Kendell - 15/12/2020 | report this review
thorough
Lovely staff, really thorough eye test and great range of glasses to choose
Emma Hart - 17/11/2020 | report this review
Amazing place
Amazing place, amazing staff. Thank you so much
Lucy Fletcher - 17/11/2020 | report this review
professional
Friendly, helpful and very professional
Patricia Clarke - 17/11/2020 | report this review
Knowledgeable and helpful
Knowledgeable and helpful.
Jenny Rasmussen - 25/08/2020 | report this review
I am in good hands
Having been to my current optician almost all of my life I was nervous about going elsewhere. I was really pleased with the service I received and feel that I am in good hands.
RACHEL TOMLINSON - 25/08/2020 | report this review
brilliant optician
Very thorough eye test, diagnosis and glasses fitting. Lovely staff and brilliant optician in Mr Akay
Sarah Martinelli - 25/08/2020 | report this review
worked very well
First experience of appt in lockdown. All worked very well. Happy to take advantage of promotion on replacement lenses
Wiebke Oakes - 25/08/2020 | report this review
Really professional
Really professional, kind and considerate care given. My child was put at ease and treated very well, she aks to see her "eye doctor" all the time now.
Annabel Dare - 17/04/2020 | report this review
Wonderful staff
Wonderful staff. Very helpful optometrist.
Mandeep Parmar - 17/04/2020 | report this review
Great service
Great service and a lovely warm welcome. First time here and I will be back in future. You can really see the difference in coming here vs free eyesight tests with one of the usual High Street names.
Lynne Wilkins - 28/02/2020 | report this review
Excellent service
Excellent service throughout. Very thorough eye test.
Ian Vickers - 28/02/2020 | report this review
Excellent
Excellent and professional service. Very accommodating.
Kathryn Bryant - 28/02/2020 | report this review
Like it very much
Like it very much cant find any faults
Irene Isaac - 02/01/2020 | report this review
well looked after her
Always well looked after here, everyone is always friendly and very helpful.
Simon Pascoe - 13/12/2019 | report this review
Excellent service
Excellent service , pleasant staff and have had every confidence in the professionalism of opticians I have seen over the years.
Patricia Madden - 13/12/2019 | report this review
friendly and helpful
the staff were friendly and helpful
Rosalie Waters - 13/12/2019 | report this review
been coming here for 25 year
Very friendly and helpful. Very thorough exam, never rushed. Have been coming here for 25 years and am very happy 😊
Wiebke Oakes - 13/12/2019 | report this review
very well treated
I have always been very well treated by all the staff, whether for an eye examination, or when something needs repairing, they are helpful and take the time to help.
Kathryn Lucia - 05/11/2019 | report this review
Excellent service
Excellent service. I have been coming here for 40 years, always very professional, efficient, helpful and friendly. I would commend the practice.
Donna Lombardo - 05/11/2019 | report this review
Real expertise
Real expertise and very experienced with contact lenses especially if you have complex requirements. Very friendly and efficient staff I wouldn't go anywhere else!
Susan Dennis - 05/11/2019 | report this review
lovely friendly and professional team
Such lovely friendly and professional team. Always nice to go in for an appointment and have a chat with the lovely ladies.
Michelle Marks - 05/11/2019 | report this review
customer for 30 years
I have been a customer for 30 years and always find everyone friendly and professional.
Jack Taylor - 16/10/2019 | report this review
professional service
Good professional service
Geoffrey Crittenden - 03/10/2019 | report this review
great with children
Great service, polite, friendly and great with children.
Chris Montague - 03/10/2019 | report this review
Fantastic service
Fantastic service, highly recommended.
Aneil Taylor - 03/10/2019 | report this review
Always Pleased
Been coming here for many years now and always pleased with advice and service received, thank you! See you in 2 years!!
Sonya Brecknock - Prime - 11/09/2019 | report this review
Friendly and Efficient Staff
Such friendly and efficient staff. I was made to feel important the whole time. Ali Akay was professional and capable as usual. I have recommended several friends and all have said the same.
Christine Coombs - 11/09/2019 | report this review
VERY EFFICIENT
THANKS TO ALL YOUR TEAM I CAN NOW SEE CLEARLY POST VERY EFFICIENT REFERRAL VIA GP TO PINEHILL HOSPITAL MR TOMA'S CATARACT CLINIC ON NHS. NOW 1 MONTH POST PROCEDURES I CAN SEE BETTER THAN FOR YEARS.
Priscilla Matthews - 11/09/2019 | report this review
I would not go anywhere else.
While Mr Akay continues to practice, I would not go anywhere else.
Mr Paul Volske - 14/08/2019 | report this review
Friendly and Professional
Staff are always very friendly and professional. They are very patient when it comes to choosing a frame and are not pushy or trying to sell you the most expensive frame. Mr Akay is always very through with his eye tests and is always willing to answer any questions I might have.
Miss Rosanna Pieroni - 14/08/2019 | report this review
Relaxed Atmosphere
Made to feel welcome. A lovely, friendly, relaxed atmosphere.
Christine Percival - 14/08/2019 | report this review
Brilliant
Service was brilliant and they took the time to listen to the problems I've had and gave a solution for treating them!
Ravinder Singh - 14/08/2019 | report this review
patient and thorough
Very patient and thorough eye test , thank you
Vanessa Cole - 25/07/2019 | report this review
Excellent service
Excellent service and lovely staff.
Clare Debnam - 25/07/2019 | report this review
Highly recommended
Welcoming environment with helpful and informed staff. Highly recommended.
Sohalla Kiani - 09/07/2019 | report this review
highly impressed
Shephard & Akay have great friendly team who are very committed to giving a great customer service to their clients. Having visited them few times I am highly impressed with the way clients are served with a huge smile and given excellent service. I would highly recommend them to anyone wishing to deal with most professional optometrists in Hitchin/ Hertfordshire.
Simal Raicha - 09/07/2019 | report this review
brilliant
Everyone serving were really happy and the service was brilliant.
Sarah Underwood - 18/06/2019 | report this review
first class optometrist
Great team at S&A. Sal is a first class optometrist and a lovely chap as well. Always has time for his patients
Kevin Morgan - 18/06/2019 | report this review
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