Shephard Akay Optometrists

Opticians Ophthalmic in Hitchin

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5-7 Churchyard
Hitchin
Hitchin
Hertfordshire
SG5 1HR

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Opening hours

Monday to Friday: 9am - 5:30pm

Saturday: 9am - 2pm

Sunday: Closed


Key Services

contact lenses, eye clinic, sunglasses



About

Enter a brief description of your business

We are optometrists, we carry out eye tests, supply and fit spectacles and contact lenses. We offer NHS sight test to those eligible, and also private eye examinations, and dry eye clinics.

We use state of the art instrumentation including hospital standard Humphrey Field Analyser, corneal topographer, and OCT scanner.
We are contact lens specialists and fit all types of contact lenses including toric and multifocal lenses. We run specialist contact lens clinics at 3 different NHS hospitals and have vast experience in fitting complex contact lenses for keratoconus, post-graft, and other complex conditions. We also fit EyeDream orth-K lenses, and myopia control lenses.
We stock a large selection of frames from budget to designer, including Ray-Ban, Bvlgari, Tiffany & Co, Mulberry, Prada, Marc Jacobs, Kate Spade, Carolina Herrera, Oakley, Silhouette.

Trading Since

1975

Reviews

 

thorough

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Lovely staff, really thorough eye test and great range of glasses to choose

Emma Hart - 17/11/2020 | report this review

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Amazing place

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Amazing place, amazing staff. Thank you so much

Lucy Fletcher - 17/11/2020 | report this review

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professional

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Friendly, helpful and very professional

Patricia Clarke - 17/11/2020 | report this review

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Excellent service

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Excellent service

Gillian Jones - 17/11/2020 | report this review

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First class

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First class

Trevor Groom - 23/10/2020 | report this review

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Great

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Great service

Jayne Gillings - 23/10/2020 | report this review

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Treated with care

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Treated with care and respect

Veronica Manning - 23/10/2020 | report this review

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excellent

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Great staff and excellent service

Deborah Stalkartt - 23/10/2020 | report this review

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Knowledgeable and helpful

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Knowledgeable and helpful.

Jenny Rasmussen - 25/08/2020 | report this review

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I am in good hands

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Having been to my current optician almost all of my life I was nervous about going elsewhere. I was really pleased with the service I received and feel that I am in good hands.

RACHEL TOMLINSON - 25/08/2020 | report this review

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brilliant optician

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Very thorough eye test, diagnosis and glasses fitting. Lovely staff and brilliant optician in Mr Akay

Sarah Martinelli - 25/08/2020 | report this review

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worked very well

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First experience of appt in lockdown. All worked very well. Happy to take advantage of promotion on replacement lenses

Wiebke Oakes - 25/08/2020 | report this review

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Very thorough.

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Very thorough.

Elizabeth Stock - 17/04/2020 | report this review

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Really professional

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Really professional, kind and considerate care given. My child was put at ease and treated very well, she aks to see her "eye doctor" all the time now.

Annabel Dare - 17/04/2020 | report this review

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Professional

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Professional and friendly.

Herbert Moore - 17/04/2020 | report this review

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Wonderful staff

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Wonderful staff. Very helpful optometrist.

Mandeep Parmar - 17/04/2020 | report this review

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Great service

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Great service always!

Michelle Webster - 28/02/2020 | report this review

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Great service

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Great service and a lovely warm welcome. First time here and I will be back in future. You can really see the difference in coming here vs free eyesight tests with one of the usual High Street names.

Lynne Wilkins - 28/02/2020 | report this review

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Excellent service

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Excellent service throughout. Very thorough eye test.

Ian Vickers - 28/02/2020 | report this review

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Excellent

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Excellent and professional service. Very accommodating.

Kathryn Bryant - 28/02/2020 | report this review

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Superb service

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Superb service and very kind staff.

Rajan Rasaiah - 02/01/2020 | report this review

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Like it very much

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Like it very much cant find any faults

Irene Isaac - 02/01/2020 | report this review

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Excellent service.

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Excellent service.

Peter Brooks - 02/01/2020 | report this review

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Very good

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Very good

Fiona Woolsey - 02/01/2020 | report this review

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well looked after her

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Always well looked after here, everyone is always friendly and very helpful.

Simon Pascoe - 13/12/2019 | report this review

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Excellent service

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Excellent service , pleasant staff and have had every confidence in the professionalism of opticians I have seen over the years.

Patricia Madden - 13/12/2019 | report this review

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friendly and helpful

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the staff were friendly and helpful

Rosalie Waters - 13/12/2019 | report this review

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been coming here for 25 year

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Very friendly and helpful. Very thorough exam, never rushed. Have been coming here for 25 years and am very happy 😊

Wiebke Oakes - 13/12/2019 | report this review

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very well treated

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I have always been very well treated by all the staff, whether for an eye examination, or when something needs repairing, they are helpful and take the time to help.

Kathryn Lucia - 05/11/2019 | report this review

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Excellent service

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Excellent service. I have been coming here for 40 years, always very professional, efficient, helpful and friendly. I would commend the practice.

Donna Lombardo - 05/11/2019 | report this review

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Real expertise

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Real expertise and very experienced with contact lenses especially if you have complex requirements. Very friendly and efficient staff I wouldn't go anywhere else!

Susan Dennis - 05/11/2019 | report this review

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lovely friendly and professional team

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Such lovely friendly and professional team. Always nice to go in for an appointment and have a chat with the lovely ladies.

Michelle Marks - 05/11/2019 | report this review

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customer for 30 years

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I have been a customer for 30 years and always find everyone friendly and professional.

Jack Taylor - 16/10/2019 | report this review

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professional service

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Good professional service

Geoffrey Crittenden - 03/10/2019 | report this review

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great with children

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Great service, polite, friendly and great with children.

Chris Montague - 03/10/2019 | report this review

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Fantastic service

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Fantastic service, highly recommended.

Aneil Taylor - 03/10/2019 | report this review

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Always Pleased

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Been coming here for many years now and always pleased with advice and service received, thank you! See you in 2 years!!

Sonya Brecknock - Prime - 11/09/2019 | report this review

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Excellent

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Excellent.

Valerie Cheeseman - 11/09/2019 | report this review

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Friendly and Efficient Staff

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Such friendly and efficient staff. I was made to feel important the whole time. Ali Akay was professional and capable as usual. I have recommended several friends and all have said the same.

Christine Coombs - 11/09/2019 | report this review

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VERY EFFICIENT

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Value

THANKS TO ALL YOUR TEAM I CAN NOW SEE CLEARLY POST VERY EFFICIENT REFERRAL VIA GP TO PINEHILL HOSPITAL MR TOMA'S CATARACT CLINIC ON NHS. NOW 1 MONTH POST PROCEDURES I CAN SEE BETTER THAN FOR YEARS.

Priscilla Matthews - 11/09/2019 | report this review

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I would not go anywhere else.

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While Mr Akay continues to practice, I would not go anywhere else.

Mr Paul Volske - 14/08/2019 | report this review

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Friendly and Professional

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Quality

Value

Staff are always very friendly and professional. They are very patient when it comes to choosing a frame and are not pushy or trying to sell you the most expensive frame. Mr Akay is always very through with his eye tests and is always willing to answer any questions I might have.

Miss Rosanna Pieroni - 14/08/2019 | report this review

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Relaxed Atmosphere

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Made to feel welcome. A lovely, friendly, relaxed atmosphere.

Christine Percival - 14/08/2019 | report this review

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Brilliant

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Service was brilliant and they took the time to listen to the problems I've had and gave a solution for treating them!

Ravinder Singh - 14/08/2019 | report this review

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patient and thorough

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Very patient and thorough eye test , thank you

Vanessa Cole - 25/07/2019 | report this review

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Excellent service

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Excellent service and lovely staff.

Clare Debnam - 25/07/2019 | report this review

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Highly recommended

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Welcoming environment with helpful and informed staff. Highly recommended.

Sohalla Kiani - 09/07/2019 | report this review

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highly impressed

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Shephard & Akay have great friendly team who are very committed to giving a great customer service to their clients. Having visited them few times I am highly impressed with the way clients are served with a huge smile and given excellent service. I would highly recommend them to anyone wishing to deal with most professional optometrists in Hitchin/ Hertfordshire.

Simal Raicha - 09/07/2019 | report this review

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brilliant

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Everyone serving were really happy and the service was brilliant.

Sarah Underwood - 18/06/2019 | report this review

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first class optometrist

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Great team at S&A. Sal is a first class optometrist and a lovely chap as well. Always has time for his patients

Kevin Morgan - 18/06/2019 | report this review

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Products and Services

Myopia Control Lenses

Myopia Control Lenses

Designer Frames

Designer Frames

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