CPL Distribution Ltd

What a pleasure to have been served by this company, friendly staff at both the office and call centre, Thanks for your assistance

10

Sue O.

A LETTER WAS RECEIVED FROM CPL REGARDING A DELIVERY ON BEHALF OF WICKES,THE DELIVERY DATE WAS TUES 27th MARCH,IT DID NOT TURN UP,I RANG CPL WHO STATED THAT THE VEHICLE HAD BROKEN DOWN AN WAS SHEDULED FOR DELIVERY ON THURS 29th IT AGAIN DID NOT TURN UP,THIS TIME I WAS TOLD THAT THE DRIVER RAN OUT OF HOURS BUT THE DAY BEFORE I WAS ASSURED IT WOULD BE EARLY AM DELIVERY.IT WAS AGAIN RESCEDULED FOR TUES 3rd OF APRIL IT AGAIN DID NOT SHOW UP BUT AT 3.58pm I HAD A PHONE CALL FROM CPL ASKING IF I HAD RECEIVED IT AND WAS ALL OK, AGAIN I STATED THAT AS OF NOW I HAD NOT RECEIVED IT. ON WEDS 4th I AGAIN RANG CPL WHO THEN STATED THAT THE ITEM WAS OUT OF STOCK ! BUT THE DAY BEFORE IT WAS OUT ON A VEHICLE FOR DELIVERY! I NOW AWAIT WITH INTREST FOR YET ANOTHER DELIVERY NOW PROMISED FIRST DELIVERY ON THE 5th APRIL IS THIS THE TYPE OF COMPANY WICKES SHOULD BE ASSOCIATED WITH IT MAKES YOU WONDER ?

10

Michael W.